Contact

Talk to a real person

One business day, usually faster. No ticket queues, no chatbots, no script to follow.

General & custom orders

hello@lattiq.com

Orders, sizing & warranty

support@lattiq.com

Returns & exchanges

returns@lattiq.com

Studio

LATTIQ Studio
Unit 1204, Design Commune
Nanshan District, Shenzhen 518052, China

Response times

Monday to Friday, 09:00–18:00 China Standard Time (UTC+8). Messages sent over the weekend are answered first thing Monday.

Quick answers to most questions — sizing, shipping times, duties and returns — are already written up in the FAQ.

Send a message

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This form opens your email client with the message ready to send. To wire it to a form service instead, see the "Contact form" note in README.md.

Measure an existing ring or your finger in under a minute, with a full conversion table.

Delivery windows by region, and how to send something back.

What your country may charge on arrival, and why we do not pre-collect it.